Safeguard Insurance Group – Privacy Policy

Effective Date: May 20, 2025

1. Introduction

We take your privacy seriously. This Privacy Policy governs the collection, use, disclosure, and protection of information in connection with Medicare-related services offered by Safeguard Insurance Group. It reflects the transparency standards at Medicare.gov and aligns with HIPAA, including the Security Rule.

2. Information We Collect

• Your personally identifiable details: name, date of birth, contact information
• Medicare Beneficiary Identifier (MBI), if provided
• Health-related information (e.g. prescriptions, doctors, medical conditions) necessary to assess plan eligibility
• Non-personally identifiable data generated during web visits or form interactions in accordance with CMS guidance Medicare+1

3. Purpose and Use

We use your information solely to:

• Recommend Medicare plans tailored to your needs and budget
  
• Assist with enrollment, eligibility verification, and ongoing support
• Communicate about your options, benefits, or requested follow-ups
• Comply with Centers for Medicare & Medicaid Services (CMS) and applicable regulations

We do not sell your data. We share it only with your consent and only with licensed agents, carriers, or authorized third parties for plan processing or required disclosures.

4. HIPAA Compliance

Safeguard Insurance Group operates as a covered entity or business associate, depending on services provided. We comply fully with the HIPAA Privacy Rule, Security Rule, and HITECH breach notification requirements The HIPAA Journal. This includes:

• Limiting disclosures to the minimum necessary for each purpose
• Safeguarding electronic protected health information (e-PHI) with administrative, physical, and technical controls CDC+3HHS.gov+3HHS.gov+3Aetna+4CDC+4Wikipedia+4
• Training staff on privacy procedures and designating a Privacy Officer

We notify affected individuals and authorities in the event of any breach involving 500 or more people, in compliance with HIPAA/HITECH standards Freedom Health+3Wikipedia+3Medicare+3.

5. Communications and SMS/Text Messaging Consent

By providing contact details, you consent to receive communications from Safeguard Insurance Group and affiliated agents regarding Medicare via:

• Phone calls (including automated dialing systems)
• Email
• SMS/text messages, including appointment reminders or plan updates

You may opt out at any time. To revoke consent, respond “STOP” via SMS or contact us using the details below.

6. Individual Rights

Under HIPAA, you have the right to:

• Access or obtain a copy of your PHI
• Request corrections to inaccurate or incomplete information
• Restrict certain disclosures of your information
• Receive an accounting of disclosures
• Withdraw consent where permitted under law

Requests may take up to 30 days to process and should be submitted in writing.

7. Data Security

We employ robust safeguards including:

• Secure transmission protocols (SSL/TLS)
• Access controls and role-based permissions
• Regular security audits and breach response planning
• Secure backups and workforce training

All third parties that process information on our behalf are bound by contract to maintain equivalent security and confidentiality protections.

8. Retention and Updates

We retain personal and health-related information only as long as necessary to serve your needs and to comply with regulatory requirements.
We may update this Privacy Policy to reflect changes in practices or legal obligations. Any material changes will be posted on our website with an updated effective date.

9. Contact Us

For inquiries or to exercise your rights, please contact:

Safeguard Insurance Group
140 NW 16th Street, Boca Raton, Florida 33432, United States
Phone: (561) 956-4466
Email: admin@sginsurancegroup.com